This case study covers the assignment UX for the Foundry project, an edtech platform used to assign harassment training at companies (among other uses).
The new Foundry platform replaced a number of legacy platforms where assignments were handled in a very granular way. Every single learner assigned a course was tracked separately, but there was no way to manage these at an aggregate level even if the user assigned 100 people the same course on the same day with all the same parameters.
When I first arrived at the company, I spent much of my time using SQL and Python to analyze usage patterns. It was clear to me that assignments were mostly made in a few very large batches. This resonated with my teaching experience, and I pushed for the idea that the project should make these batch assignments central for the admin. Ultimtaely, we wanted admins to assign more content to more people, so this was a key opportunity for UX to help the business!
I was involved for over two years, from early brainstorming to migration and onboarding for hundreds of customers.