Chuk Moran, PhD

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Work Experience

Lead Product Designer Valimail
Mar '21 - Present
Senior Product Designer Valimail
Mar '20 - Mar '21
Researched and designed cybersecurity platform for self-serve growth
Design: workflows, system maps, design system, wireframing for new product from concept to 100s of daily active users
Product Management: discover, explore and champion viable, high-impact design changes
Research: data science on usage (SQL), direct observation (Fullstory), interviews
Writing: micro-copy writing and writing system, technical writing for knowledge base
Freelance Designer Various employers
May '19 - Mar '20'
Together Project Inc: UI design for social media, focus on discussion threading and guest lists
MakersPlace: Developed taxonomy and metadata for NFT marketplace, prototype (Python), validate with users
Mendocino Magic: Experience research and service design for outdoor venue
Senior UX Researcher / Designer EVERFI
Apr '18 - May '19
UX Researcher / Designer EVERFI
Jan '17 - Apr '18
Researched and designed platform for online education in four verticals, $50M subscriptions
Product Management: find and fight "fires", demo and collect requirements/feedback
Research: structured interviews, data science on usage (Python, Tableau), usability testing
Design: workflows, system maps, pixel perfect designs for features, email templates (html), info viz (Tableau)
UX Designer (Contract) The Grand Comic Database
July '16 - Jan '17
Developed and analyzed large-scale user survey. Designed new responsive visual design for whole site
Product Designer Unicorn Garden
Sep '15 - July '16
B2C collectibles Kickstarter project from whiteboard to shipped product
Research: sourced, curated, and cleaned data on 163 unicorn startup companies
Design: print design of cards, package design
Code: implemented visual design in Python, HTML/CSS

Education Completed

UC San Diego — PhD in Software Studies, Department of Communication
Dissertation on history of undo command, social use of digital technology
General Assembly — User Experience Design Immersive
Usability research, UX design, and prototype development for client and classroom
University of Chicago — BA in Gender Studies with Honors

Skills

Design: Requirement gathering, system map plans, user flow development, IA, prototype iteration, visuals
Research: UX, market, policy, quantitative, qualitative (ethnographic, interview, etc.)
Data:Browser automation, scraping, cleaning, data management, statistical analysis

Tools

Design: Figma, Sketch, Invision, Axure, Adobe CC, Flinto, Final Cut Pro, HTML, CSS, Javascript, JQuery
Data: Python, SQL, Excel, JSON, Tableau